Privacy Policy

Last Updated: October 16, 2024

1. Introduction

MonaHotPro Educational Services LLC ("MonaHotPro.org," "we," "our," or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website monahotpro.org (the "Site") in compliance with GDPR, CCPA, and other applicable privacy regulations.

By accessing our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this policy, please discontinue use of our Site immediately.

2. Information We Collect

We may collect various types of information from and about users of our Site:

2.1 Personal Information

Personal information is data that can identify you individually. We collect personal information only when you voluntarily provide it:

• Contact Information: Name, email address, and message content when you use our contact form
• Newsletter Subscription: Email address if you subscribe to our educational newsletter
• Correspondence: Information you provide when communicating with us
• Survey Responses: Information provided through surveys or feedback forms

2.2 Automatically Collected Information

As you navigate our Site, we automatically collect certain information:

• Usage Data: Pages visited, time spent on pages, links clicked, and browsing patterns
• Device Information: IP address, browser type, operating system, device type
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Information collected through cookies and similar technologies (see our Cookie Policy)

3. How We Collect Information

We collect information through:

• Direct Interactions: Information you provide through forms, subscriptions, or communications
• Automated Technologies: Cookies, web beacons, and analytics tools
• Third-Party Sources: Analytics providers, email service providers, and advertising platforms

4. How We Use Your Information

We use collected information for the following purposes:

• Provide educational content and resources about HOT Protocol
• Respond to your inquiries and contact requests
• Send newsletters and educational updates (with consent)
• Improve and optimize our Site and user experience
• Analyze Site usage and performance
• Protect against fraud and unauthorized activities
• Comply with legal obligations and regulations
• Conduct research and statistical analysis

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: Third parties who assist us with email services, analytics, hosting, and other operational functions, bound by confidentiality obligations
• Legal Requirements: When required by law, court order, or governmental request
• Rights Protection: To enforce our Terms of Service or protect rights, property, or safety
• Business Transfers: In connection with any merger, sale, or transfer of company assets

Important: We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS
• Secure servers protected by firewalls
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of your information.

7. Your Privacy Rights

Under GDPR, CCPA, and other privacy laws, you have the following rights:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (right to be forgotten)
• Data Portability: Receive your data in a portable format
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent for data processing at any time
• Opt-Out: California residents can opt-out of data sales (we don't sell data)
• Non-Discrimination: Not receive discriminatory treatment for exercising privacy rights

To exercise these rights, contact us at [email protected]

8. Your Choices

You have choices regarding your information:

• Cookies: You can set your browser to refuse cookies or alert you when cookies are being sent
• Newsletter: Unsubscribe using the link in emails or contact us directly
• Access & Update: Contact us to access, correct, or delete your personal information

9. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. When information is no longer needed, we securely delete or anonymize it.

10. Children's Privacy

Our Site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn we have collected information from a minor without parental consent, we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers in compliance with applicable laws.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

13. Changes to Privacy Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated effective date. Your continued use of the Site after changes constitutes acceptance of the updated policy.

14. Contact Information

For questions, concerns, or to exercise your privacy rights, contact us:

Privacy Officer
Email: [email protected]
Mail:
MonaHotPro Educational Services LLC
1200 Brickell Avenue, Suite 1950
Miami, FL 33131
United States

15. EU Representatives

For GDPR-related matters, you may contact our EU representative at the address above or via email at [email protected]

16. Supervisory Authority

EU residents have the right to lodge a complaint with a supervisory data protection authority.